Exchange Rules
1. General provisions
This agreement (hereinafter referred to as the Agreement) describes the terms and conditions on the basis of which the services of the AXE Changer exchange Service are provided (hereinafter referred to as the Service) and is an official written to individuals (hereinafter referred to as a public offer addressed to the User), to conclude an Agreement on the provision of services by the service https://axe-changer.com / under the conditions set out below. Before using the services of the AXE Changer service, the User is obliged to familiarize himself in full with the terms of the "Agreement on the provision of services by the AXE Changer service". The use of the services of the Service is possible only if the User accepts all the terms of the Agreement. The current version of the Agreement is available for public access on the AXE Changer service website (https://axe-changer.com ).
2. Terms and definitions used in the Agreement
AXE Changer service is the name and commercial designation of the system for providing Internet services for the exchange of electronic currencies.
The Service's website – https://axe-changer.com/
User — any individual who wishes to use the services of the AXE Changer service and who has accepted the Agreement in accordance with its terms.
A payment system is a software product created by a third party, which is a mechanism for the implementation of accounting for monetary and/or other obligations, payment for goods and services on the Internet, as well as the organization of mutual settlements between its users.
Electronic currency is a monetary and/or other obligation between the developer of this currency and its user, expressed digitally.
Payment/operation — transfer of electronic and/or other currency from the payer to the recipient.
The client of the payment system is a person who has concluded an agreement with the relevant payment system for the acquisition of property rights of claim to it, measured in conventional units accepted in the relevant payment system.
Application is an expression of the User's intention to use one of the services offered by the Service by filling out an electronic form through the Service's website, on the terms described in the Agreement and specified in the parameters of this Application.
The source currency is the electronic currency that the User wants to sell or exchange.
Source account – the wallet number or any other designation of the User's account in the Payment System from which the Source Currency was sent.
The resulting currency is the electronic currency that the User receives as a result of the sale or exchange of the Original currency.
The resulting account is the wallet number or any other designation of the User's account in the Payment System to which the Resulting Currency will be sent.
Currency reserve - the amount of a certain Electronic Currency available to the Service at the time of creating the Application.
Currency exchange is the exchange of the electronic currency of one payment system for the electronic currency of another payment system.
The exchange rate is the value ratio of two electronic currencies when they are exchanged.
Hacker is a qualified computer hacker, an attacker specializing in finding and using unauthorized access to computer networks or other computerized equipment for illegally obtaining information, extracting benefits, causing damage.
3. Subject of the Agreement
3.1 The subject of this Agreement is the provision of electronic currency exchange services to the User by the Service.
4. The procedure for the provision of services by the Service
4.1 The order of the services of the Service is carried out by the User by sending an Application through the Internet site of the Service.
4.2 Managing the transaction process or receiving information about the progress of the transaction by the User is carried out using the appropriate user interface located on the Service's website.
4.3 The AXE Changer Service executes Applications on an irrevocable basis in accordance with the operating conditions of the respective payment systems.
4.4 The Service is not a party to the agreement between the Payment System and the Client of the Payment System and in no case is responsible for the actions of the Payment System and its Client. The rights and obligations of the payment system and its Client are governed by the terms of service of the respective Payment Systems.
4.5 The Service does not require certification that the sender and the recipient of the funds involved in the Transaction are the same person, the Service is not a party to the relationship between the sender and the recipient of funds or electronic currency.
4.6 By using the services of the Service, the User confirms that he legally owns and disposes of the funds and electronic currency involved in the corresponding Payment.
4.7 The User undertakes to independently calculate and pay all taxes required by the tax legislation of the User's location.
4.8 Taking care of the quality of the services provided to Users, undertakes to perform all actions within the framework of this Agreement as quickly as possible.
4.9 If for any reason you want to cancel the exchange after payment, then in this case the refund is carried out at the current exchange rate minus 5% of the exchange amount, as well as all costs incurred by the service when making a refund (payment system fees, exchange rate changes, etc.)
This clause of the rules does not apply to transactions that have not passed AML verification.
5. Cost of services
5.1 The cost of the services of the Service is set by the management of the Service and published on the Internet site of the Service.
5.2 The Service has the right to independently change the exchange rates of electronic currencies and the fees charged at any time unilaterally, which notifies the Service Users by pre-posting information about these changes on the Service's website.
5.3 The Application created by the User on the Service's website indicates the actual amount of the commission charged by the relevant Payment system for conducting the Operation, the amount of the Service's remuneration, as well as the total amount of funds transferred or electronic currency.
5.4 The Service charges the cost of its remuneration at the time of the relevant Operation. The Service's remuneration is deducted from the amount of the Resulting Currency.
6. Electronic currency exchange
6.1 By making an Application, the User instructs, and the Service, on its own behalf and at the User's expense, performs actions to exchange the Electronic currency of one Payment System (the Source Currency) for the Electronic currency of another Payment System (the Resulting Currency) selected by the User.
6.2 The User undertakes to transfer (transfer) The original currency, in the amount specified in the Application, and the Service, after receiving the corresponding Electronic currency, undertakes to transfer (transfer) To the user, the resulting currency calculated at the current Exchange rate at the time of receipt of the cryptocurrency and in accordance with the tariffs of the service.
6.3 The amount of the Service's remuneration is reflected in the Application and confirmed by the User by clicking the "Next" button on one of the user interface pages when making an application.
6.4 The obligation of the Service to transfer (transfer) The User is deemed to have executed the Electronic Currency at the time of debiting the Electronic Currency in the corresponding Payment System from the Service account, which is recorded in the transaction history of the corresponding Payment system.
6.5 The service allocates from 15 to 30 minutes to pay for transactions in fiat currencies. If the system does not record the payment within the allotted time, the transaction will be canceled automatically. If the payment was made after the expiration of the transaction time, the user should contact the service support to restore the transaction and complete the exchange. In this case, the rate will be updated after the transaction is restored.
6.6 For operations in the directions where the user sends cryptocurrency to the address of the exchange service in exchange for fiat currency, the Service allocates from 30 to 45 minutes, depending on the currency. The exchange rate is not fixed at the time of the transaction. If the transaction was not recorded in the blockchain during the time allotted for the transaction, the exchange will be canceled. If the required number of network confirmations is not received within the time allotted for the transaction, the exchange rate will be fixed after receiving this number of confirmations. The exchange will be executed after the transaction sent by the user has accumulated the required number of confirmations in the blockchain. If the coins were sent, but the transaction was canceled, it will be restored automatically after the transaction appears on the network, and paid after it has accumulated the required number of network confirmations.
6.8 The AXE Changer Service has the right to indefinitely suspend the operation and withhold the User's funds in order to prevent fraudulent and other actions that may cause financial and reputational losses for the Service or the User until the circumstances are clarified.
6.9 The Service has the right to set financial and quantitative limits on Transactions. Information about the limits is indicated on the Service's website.
6.10. The Client undertakes and guarantees that when creating and paying for an application, from a bank account, the transfer is made from an individual's personal card. TRANSFERS FROM CARDS OF Legal entities ARE PROHIBITED! In case of payment, the exchange service has the right to withhold a commission of up to 20% of the transfer amount. To cover possible future losses and expenses related to this transfer.
6.11. The course is not fixed in the application. When the exchange rate changes by 0.3% of the Binance Exchange rate. The course can be changed both up and down. When creating an application, this information is indicated on the Main page of the site.
6.12. When exchanging assets for cash withdrawal via the QR code of Tinkoff Bank (Issuance via ATM). The client is obliged to withdraw cash within 1 hour . If the code is not removed, the exchange office makes a refund with a 5% commission.
6.13. The Client undertakes that he sends official tokens to the details specified in the application, with official contracts that have been audited, have a capitalization of more than $ 500,000, have more than 500,000 holders.
7. Entry into force of the Agreement
7.1 This Agreement is considered concluded on the terms of a public offer accepted by the User during the submission of the Application.
7.2 The information displayed by the Service about the parameters and conditions of the Application is recognized as a Public Offer.
7.3 Acceptance of the public offer is recognized as the User performing actions to complete the formation of the Application, confirming his intention to use the services of the Service on the terms described in these Agreements and specified in the Application.
7.4 The date and time of acceptance, as well as the parameters of the Application conditions are recorded by the Service automatically at the time of completion of the application.
7.5 The Agreement comes into force upon completion of the Application by the User. The User has the right to refuse to perform an operation on the Request before paying for the Operation.
8. Liability of the Parties
8.1 The AXE Changer Service is liable to the User in an amount not exceeding the amount of funds or electronic currency entrusted by the User.
8.2 The Service is not responsible for malfunctions, errors and failures in the operation of software and /or hardware that ensure the functioning of the services of the Service, arising for reasons beyond the control of the Service, as well as related losses of the User.
8.3 The AXE Changer service provides services only for the exchange, purchase and sale of electronic currencies. AXE Changer does not accept payment in favor of any third parties in any way, and also prohibits exchange for wallets/accounts that do not belong to the user. AXE Changer does not enter into any partnership relations, does not conclude any contracts with recipients of payments for its goods or services, but is categorically against such relations. AXE Changer cannot be used as an intermediate service for mutual settlements between buyer and seller (customer and contractor, etc.).
8.4 The Service is not responsible for the User's losses resulting from the illegal actions of third parties.
8.5 The User is solely responsible for the accuracy of the information provided by him when filling out the Application. If the User has not specified or incorrectly specified the data, the Service is not responsible for the User's losses incurred as a result of the error. If the error correction is possible, the Service has the right to withhold funds until the problem is completely resolved.
8.6 Information on the Operation is stored in the database of the service and is the primary source to which the Parties to the agreement are guided in disputable situations.
8.7 The Parties are released from liability for full or partial non-fulfillment of their obligations under the Agreement, if such was the result of force majeure circumstances that arose after the entry into force of the Agreement, as a result of extraordinary events that could not have been foreseen and prevented by reasonable measures.
8.8 In other cases of non-fulfillment or improper fulfillment of their obligations under the Agreement, the Parties are liable in accordance with the legislation of the Russian Federation, taking into account the terms of the Agreement.
8.9. The Service has the right to unilaterally refuse to execute the application and return the cryptocurrency back to the details from which it was sent.
8.10. The Service undertakes to keep confidential the personal data provided by the User. Except in cases when authorized bodies make a request for information about Users on the basis of violations of current legislation. The service stores the exchange data for 72 hours, after which all data is automatically deleted and it is not possible to return them somehow.
9. Other provisions
9.1 The AXE Changer Service has the right to unilaterally make changes to the Agreements by publishing changes on the System's Website. Changes come into force from the moment of publication, unless another date for the entry into force of the changes is additionally determined at the time of their publication.
9.2 The Service has the right to refuse the user to make an application without explaining the reasons for the refusal.
9.3 The Service has the right to suspend the execution of such operations in case of suspicious actions during the registration of the application by the user, in order to avoid damage from Hacker attacks, until the reasons for these actions are clarified.
9.4 The Service has the right to refuse to perform the operation of exchange, purchase and sale of electronic currencies if the transfer of the Original currency to the service account was made without making an application using user interfaces on the service website. The electronic currency transferred to the service's accounts, without making an application using user interfaces on the service's website, can be returned to the user upon request, taking into account the deduction of the Payment System commission, if any.
9.5 The Service has the right to send the User to the specified e-mail information about the status of the exchange process, since this is an integral part of the process of successful completion of the exchange.
9.6 All disputes and disagreements that have arisen or may arise from this Agreement are subject to settlement through negotiations on the basis of a written application from the User. After receiving a claim from the User, the Service is obliged to satisfy the claims stated in the claim within 15 (fifteen) days or send a reasoned refusal to the User. All necessary documents must be attached to the answer. If the dispute that has arisen is not resolved in a claim-based manner within 60 (sixty) days, either Party has the right to apply for dispute resolution to the court at the User's location.
The User confirms that he is familiar with all the provisions of this Agreement and unconditionally accepts them.